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Multiple domains
A "Toolbox domain", also "short code" or "prefix" is an autonomous section of the Toolbox website and app, which contains its own set of pages, attached files, users, editors, administrators, and a custom configuration (dialling prefixes, user approval modes, homepage, layout, styles, analytics).
Most organisations have one such domain with all their content, but in some cases it may be more practical to split the content into 2 or more individual domains. Examples may include having a separate domain for every hospital in the trust, or a restricted domain for the Paediatric or Psychiatric sections.
In a different situation, 2 or more separate organisations may get merged or may otherwise share common users. In this case, existing separate toolboxes can be made accessible to users of any of them, without the need to manually grant access.
There are benefits and drawbacks for the choices above, your team(s) should decide which case will work better for them.
Most organisations have one such domain with all their content, but in some cases it may be more practical to split the content into 2 or more individual domains. Examples may include having a separate domain for every hospital in the trust, or a restricted domain for the Paediatric or Psychiatric sections.
In a different situation, 2 or more separate organisations may get merged or may otherwise share common users. In this case, existing separate toolboxes can be made accessible to users of any of them, without the need to manually grant access.
There are benefits and drawbacks for the choices above, your team(s) should decide which case will work better for them.
- TABLE
- Feature |Single domain |Separate domains
- User access
| All users, editors, administrators are managed centrally, same "Manage users" listings. A user has the same access permissions to all pages and files in the domain (either read or edit).
| Every domain may have its own set of readers, editors, administrators.
+ A user doesn't need separate accounts and passwords for the different domains.
+ A user may have different permissions for each domain (read, edit, or admin).
+ Users of one domain may be automatically granted read access to the other domains of the trust, or not. - Approval of new users
| The domain can be configured to automatically approve new users, to hold user requests for approval by administrators, or to disallow new registrations and only let administrators add users.
| Each domain can be configured independently from the others. - Analytics
| Common Analytics dashboard, concerning all pages and all users.
| Separate Analytics dashboards, each domain has its own listings, charts, tables. - Homepage
| One common homepage.
+ In the app, users can select a custom homepage, for example the parent page of their department.
+ On the website, users can bookmark and directly open any page instead of the main Sign In page. After they sign in, that page will be shown.
| Each domain has its own homepage and cover photo. - Page tree
| Common page tree, different sections can have their own branch/subtree of pages.
| Each domain has its own page tree. - Sidebar, app homepage buttons, app footer shortcuts
| One Sidebar, one set of homepage buttons and footer shortcuts.
| Each domain has its own Sidebar, homepage buttons and footer shortcuts. - Cross-linking, navigation
| A section is a top-level page with subpages. It is easy to link to different sections in the same domain.
| It is not easy to link to pages from other domains.
On the website, the sidebars can be made to link to the other domains of the trust.
On the app, the user needs to select "Change hospital" then download another domain. The app keeps recently visited domains near the top of the "Change hospital" listings. - Search - website
| The search box on the homepage searches within pages of the current domain (pages and attached files), and within the other domains (pages only) where the user has read access. | - Search - app
| The search box on the homepage searches within pages of the current domain. To search in another domain, the user needs to "change hospital" and download the other domain. | - Semantic search (website only)
| The search is only within the pages and files of the current domain. | - Offline access - app
| All pages from the domain are accessible for reading. Files downloaded for offline access are available.
| Only pages from the currently downloaded domain are available for reading. Files downloaded for offline access are within the domain. Changing domains removes the pages and files from the previous domain (the user can download them again later). - Bookmarks - app
| Users can bookmark any pages from the domain.
| Users can bookmark any pages from any of the domains, however when one domain is open, only the bookmarks from that domain are shown. When users change domains, they will find their bookmarks from the new domain. - URLs, posters, QR codes
| One common URL like health-toolbox.com/ABC, same common poster (limited customisation of the text fields is possible), QR code to the homepage. Individual pages can have their own deep-linking QR codes.
| Every domain has its own URL, poster, QR codes. - Contact directory / address book
| Common address book, the filter box searches among all contacts; categories from the address book can be embedded into pages.
| Separate address books per domain. - Telephone prefix to directly dial extensions
| A common configuration for all hospitals in the trust. If there are different rules to derive the full number from the extension pattern, our tech support will help you configure this.
+ In case of conflict, as in, the same extension pattern may be a valid extension in different hospitals, the short extension direct dial feature may not work, and editors need to write the full numbers in the address book and in the pages.
| Each domain has its own telephone prefix rule(s). In the case of separate domains per hospital, it is unlikely to have conflicts and the configuration is usually easier. - Guidelines module (standard)
| The common domain can have one or more separate pages with this module.
| Every domain has its own page(s) with this module. It is not possible to include guidelines from one domain in the others.
You can manually upload any common documents to all domains but this may lead to forgetting to update all copies in all domains, and having obsolete documents. - ToolboxSync Guidelines (Enterprise plan)
| One or more pages with listings of the shared folders.
| It is possible to include the full shared folder, or specific subfolders, in the different domains of the trust.
Please contact the support team at support@dr-toolbox.com if you need to set multiple domains for your trust, or if you have any questions.
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